How do I delete my account on ReWardy? Customer Legal Information
How to Delete Your Account
We understand that you might want to delete your account from ReWardy Points or BuyYourTime Credits. As there is no option available in your account settings to delete it directly, we are here to assist you.
Please Note: Once your account is deleted, it cannot be reactivated.
To proceed with the deletion of your account, please follow these steps:
1. Submit a Deletion Request:
- Visit our Support Portal Here
- Create a new support ticket specifically requesting the deletion of your account.
- Include in your ticket:
- The app name (ReWardy or BuyYourTime).
- Your registered email address or username associated with the account.
- A brief reason for your account deletion request (optional).
2. Verification
- For security purposes and to ensure the deletion request is legitimate, our support team may reach out to verify your identity.
3. Confirmation of Deletion:
- Once your request is validated and processed, you will receive confirmation via email that your account has been permanently deleted.
Please bear in mind that the deletion process may take some time to complete. All data associated with your account, including loyalty points or purchased credits, will be permanently removed from our systems.
If you have any questions or encounter any issues while submitting your request, feel free to include them in your support ticket, and our team will assist you promptly.
Thank you for using ReWardy Points or BuyYourTime Credits. We appreciate your understanding and cooperation in this matter.